By type

Rate parity is an evergreen topic. I wrote an article on rate parity for hotels in 2023, and all the way back in 2015. It’s an issue that seems to stir up a lot of concern at the asset management and property levels…
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Now, in a courageous initiative set to shake up the tourism market, industry heavyweights with a background in tech are backing a bold new startup, DirectBooker. 
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The hospitality sector is experiencing a great makeover with the integration of artificial intelligence (AI). Equipped with AI-driven design software and conversational assistants, hoteliers and media professionals are embracing the use of AI…
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Last summer, tourists in Barcelona were drenched by water pistols by local residents demonstrating against overtourism in their city. In Genoa, Italy, protesters carried out a “noisy stroll,” dragging suitcases through the city to make their…
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ZHENGZHOU, Henan – On a sweltering 36 deg C evening, a man stood under a makeshift tent outside his hotel, scooping a Chinese summer delicacy into takeout boxes – piping hot xiao long xia, or crayfish – selling for just 38 yuan ($5.30) per 500g…
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Barbara Muckermann has been the Group Chief Executive Officer of Kempinski Hotels for just over a year, after spending most of her professional career in the cruise industry, notably at the helm of Silversea Cruises. She is an active member of the…
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“Thank you. I found my friend.” That was the message Sharezal Abdul Wahid received a week after a guest checked out of The Majestic Hotel Kuala Lumpur — accompanied by a photo of the elderly man standing by the grave of a long-lost wartime friend…
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With US President Donald Trump signalling that he has inked a new trade deal with China, and will soon visit the country with a delegation of business leaders, Chinese leader Xi Jinping may hope the news represents another strategic milestone…
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The 50 Best dictates where to stay. Do its judges even know what they’re talking about? Some of the most influential hospitality rankings in the world are produced in a homely office park in Crawley, an exurb of London. There amid the square bushes…
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If you go the Korean way when it comes to beauty, and go à la mode American when you dress up, then why not live like a Japanese when you need to hit the sack for the night or for a few hours? Safety guaranteed, comfort assured, cost won’t burn a…
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As a hotel consultant, I have reviewed and negotiated hundreds of hotel management contracts. Each agreement contains hundreds of clauses and provisions that require negotiation. Because hotel companies negotiate these agreements all the time…
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The Trump Organization’s preliminary talks this spring about affixing its brand to a tower near a recent missile strike highlight the complexities of its international deal-making.
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The hospitality industry has long been powered by women but it wasn’t until the mid-1990s, when Singaporean hotelier Cristina Ong founded Como Hotels and Resorts that female founders started to attract the spotlight. Women like Rosewood’s Sonia…
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Start them young, they say. The youth of today are the leaders of tomorrow, they say. Both maxims are true, both are appliable to the hospitality industry and, luckily, there are a wealth of youthful people already showing executive-style and…
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Lifestyle hotel brands have been getting a lot of attention lately – and for good reason and it’s not because they’re the biggest money-makers in the portfolio (in fact, many aren’t).
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After years of pandemic-driven disruption, RevPAR has largely returned to pre-2020 levels across many US hotel markets, particularly those with strong leisure demand. This metric increased by 1.8 percent last year, with CoStar noting it reached…
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If you don’t have your own Bengal tiger or roller coaster, are you even in the game?
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There might be turbulence ahead for U.S…
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