Food & Beverage Departments (Restaurants, Bars, MICE, Room Service, Kitchen & Other F&B)

F&B Supplies and Equipment

To establish quality, safety, and excellent operational standards for F&B equipment and supplies. All supply of equipment should enhance operations, F&B concept, image, interior design and the menu.
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Employee Discipline Standard

To ensure high standards of service and safety in the hotel restaurant, maintain a professional atmosphere, create a comfortable environment for guests and employees, and adherance to internal regulations…
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Service Styles

There are many variations to serve food to guests, but most can be categorised under following five styles: plate service, cart service, platter service, family-style service and buffet service…
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Basic Elements of F&B Service

Food and beverage service employees must provide knowledgeable, friendly, uniformed, well-groomed, and courteous. Being a personality, real and approachable will open the road to excellent service and a real connection…
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