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Role of the Human Resources Department
Establish consistent principles and procedures governing the operations of the hotel's human resources department.
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Ensuring effective management and storage of all accounting documents in compliance with local legal requirements.
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The following Code of Ethics must be used when representing or conducting business on behalf of Your Hotel(s)(Company). Professionalism and integrity builds value for everybody.
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News & Discussions All news
Rooms All articles
The Front Desk (Reception) and immediate area must be kept clear and uncluttered at all times. All work areas, shelves etc. that are visible to the guest must be kept clean and organised…
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The hotel’s registration card is an important part of the check-in process when registering the guests in the hotel…
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Profile Merge - Joining Duplicate Profiles
The process of combining two or more guest profiles into a single profile to eliminate duplicates and consolidate information.
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Information Management – Property Management System (PMS) Guest Profiles
Purpose: A guest profile is a record of the guests who stayed at or came to our property and usually consists of important information: name, email, address, contact details, historical transaction, guest actions, preferences and more information…
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Food & Beverages All articles
To establish quality, safety, and excellent operational standards for F&B equipment and supplies. All supply of equipment should enhance operations, F&B concept, image, interior design and the menu.
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To ensure high standards of service and safety in the hotel restaurant, maintain a professional atmosphere, create a comfortable environment for guests and employees, and adherance to internal regulations…
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There are many variations to serve food to guests, but most can be categorised under following five styles: plate service, cart service, platter service, family-style service and buffet service…
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Food and beverage service employees must provide knowledgeable, friendly, uniformed, well-groomed, and courteous. Being a personality, real and approachable will open the road to excellent service and a real connection…
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Administration & General All articles
Ensuring effective management and storage of all accounting documents in compliance with local legal requirements.
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The following Code of Ethics must be used when representing or conducting business on behalf of Your Hotel(s)(Company). Professionalism and integrity builds value for everybody.
read more
Human Resources (HR) All articles
Role of the Human Resources Department
Establish consistent principles and procedures governing the operations of the hotel's human resources department.
read more
Sales & Marketing All articles
Engineering (Property Operations & Maintenance) All articles
Sustainability All articles
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