Материалы и статьи
Role of the Human Resources Department
Establish consistent principles and procedures governing the operations of the hotel's human resources department.
Finance - Records Retention
Ensuring effective management and storage of all accounting documents in compliance with local legal requirements.
Finance - Code of Ethics
The following Code of Ethics must be used when representing or conducting business on behalf of Your Hotel(s)(Company). Professionalism and integrity builds value for everybody.
Employee Discipline Standard
To ensure high standards of service and safety in the hotel restaurant, maintain a professional atmosphere, create a comfortable environment for guests and employees, and adherance to internal regulations.
Information Management – Property Management System (PMS) Guest Profiles
Purpose: A guest profile is a record of the guests who stayed at or came to our property and usually consists of important information: name, email, address, contact details, historical transaction, guest actions, preferences and more information.