Government vows to make business rate valuations for pubs and hotels fairer
Review will look at improving system for English and Welsh hospitality venues before next revaluation date in 2029
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Most interesting
Harrison creative director of branding Claire Barnard explores why storytelling, flattering lighting, and intuitive wayfinding in the loo are critical to creating a cohesive guest experience.
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Robots are asking for tips. But who actually gets the money?
Machines are sticking out their digital palms. Your reaction could help shape the future of the service industry.
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Travelodge boss quits amid fallout over hotel chain’s security failings
Joanna Boydell steps down after widespread criticism over company’s handling of guest safety issues
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Italian luxury hotels attract $636 million: Chris Hohn’s fund bets on their debt
The British fund TCI, led by financier Chris Hohn, holds $636 million in debt backed by four of Italy’s finest hotels. This information is worth noting, not for the amount, but for the form it takes: it is not an acquisition, it is a loan…
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The High Court of Justice of the Canary Islands has issued a landmark ruling for the tourism sector in the archipelago. The decision fully upholds the lawsuit filed by the CC.OO and UGT unions against the companies that make up the Riu Group…
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Financial Controls - Three Things at Breakfast
Ask most owners where their breakfast food cost problem lives and they will point at the kitchen, the supplier, or the person setting up the buffet at five in the morning. In my experience, they are almost always pointing in the wrong direction…
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Who Is Paying for This Wave of Luxury Hotel Investment
This article asks only two financial questions: who is supplying the capital for the current wave of luxury hotel investment, and who absorbs the loss when returns fall short…
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