7 travel marketing trends for 2022
There is never a dull moment when it comes to marketing in general. It’s even more so in the digital marketing sphere where tactics, platforms and features evolve at such a speed it can be difficult to keep pace…
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Chexology Launches Chexpass, the Digital Claim Ticket for Apple Wallet and Google Pay
The First "Tap and Go" Technology That Eliminates the Paper Claim Ticket in Checkrooms
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The Best Check-in Experience Is Omnichannel
Like airlines, smart hoteliers will offer several options in order to provide a true omnichannel experience that meets guests’ needs on their own terms.
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Dealing With Angry Customers: Be Sincere When You Apologize
“I’m sorry.” Customers love to hear those important words, especially when they are calling about a problem or have a complaint…
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Wyndham Hotels & Resorts Reports Third Quarter 2021 Results
Company Increases Dividend 33% to Pre-Pandemic Level Raises Full-Year 2021 Outlook
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Accor's Third-quarter 2021 revenue of €589 million up 79% like-for-like
STRONG RECOVERY IN ACTIVITY DURING THE SUMMER. IMPROVEMENT IN EBITDA SENSITIVITY AND CASH BURN INDICATORS FOR FULL-YEAR 2021. ORGANIC OPENINGS AT 10,000 ROOMS
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Tripadvisor reveals new data in fight against fake reviews
Tripadvisor has released its 2021 Review Transparency Report, revealing in detail the volume of review contributions to the platform in 2020, the impact of COVID-19 on user-generated travel guidance and the multi-layered approach the website takes…
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Hilton reports Q3 net income of $240M
Hilton, for the third quarter ended Sept. 30, reported net income of $240 million. The company’s results were aided by the continued strength of leisure travel, as well as an uptick in business travel…
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