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The hotel PMS has been around for about 50 years. That’s HALF A CENTURY. That’s as old as the Beatle’s last album Let It Be, Walt Disney World, Watergate, and Amtrak.
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To survive and thrive, hoteliers must reinvent hotel sales, marketing and operations. Here’s how to do that.
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As hoteliers engage in the budgeting process for 2021, one thing that’s clear is that demand and financial projections for the months ahead are anything but clear…
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Consulting the right hotel KPIs can help juice a hotel’s bottom line. But just any old metric won’t do. If hoteliers want to uncover financial weak spots, revamp operations and boost profit, it requires complete operational metrics…
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By James Houran, Managing Director at AETHOS Consulting Group, Co-authored by Saree Mansbach
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“He’s a gentleman first of all. He’s a signore, as you say in Italy, a gentleman.” Danilo Zucchetti, managing director of the iconic Villa d’Este, certainly is a signore, as legendary hotelier Vincenzo Finizzola says…
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A badly handled PR crisis can have a negative impact on companies for years, driving away customers and damaging brand reputation…
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A Brit: "Would you like a cup of tea?" - An Italian: "Why, do I look unwell?"
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