News

Red alert in Maspalomas due to a very credible hotel scam that steals real booking data

The tourism sector in southern Gran Canaria is the target of a sophisticated cybercrime campaign. The Internet User Security Office (OSI), part of the National Cybersecurity Institute (INCIBE), has issued an urgent alert after detecting a wave of fraudulent messages circulating on WhatsApp that impersonate hotels and accommodation complexes.

Cuba says three quarters of hotels shuttered

Nearly three-quarters of Cuba's hotels have been shuttered and the island's tourism sector has been brought to "almost total paralysis" by U.S. sanctions and fuel shortages, Prime Minister Manuel Marrero said on July 29.

Are Chatbots a Must on the Hotel Website and Mobile App?

According to the latest research by B2C и Aven Hospitality, 70% of hotel chains are expected to have implemented chatbots on their websites and mobile apps by the end of the year. The independent hotels do not have the financial, technological or talent resources to select, train, implement and maintain chatbots on their own.

U.S. hotels named in Iran warning

Iran’s Islamic Revolutionary Guard Corps warned people in seven Middle Eastern countries to avoid U.S.-linked locations, including American hotels. The warning followed Iran’s claims of attacks on U.S. interests in Kuwait and Bahrain.

Accor sells 30.7% stake in Essendi

In a move to “simplify and strengthen” its business model, Accor has signed a definitive binding agreement to sell its stake in Essendi to a consortium of Blackstone and Colony IM for up to €975 million.

Gordon Ramsay Hell’s Kitchen Opens at London’s Cumberland Hotel

The heat was officially turned up in Marble Arch this evening, as multi-Michelin starred chef Gordon Ramsay welcomed guests to the launch of Gordon Ramsay Hell’s Kitchen at The Cumberland Hotel, marking the long-awaited UK debut of the globally renowned restaurant concept inspired by his Emmy Award-winning television series.