Five ways pre-stay communications help labor productivity
Guest expectations were put through the ringer this past summer…
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Most interesting
Building a Pet-Friendly Experience: 4 Key Things We Learned from Guest Reviews
More pet owners are looking for ways to share their traveling experience with their furry friends, so what do guests like or dislike when it comes to a pet-friendly hotel experience? Explore our selection of guest reviews…
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5 Reasons Why Employee Safety Devices Are a Must-Have Budget Item for 2023
Hoteliers are knee deep preparing 2023 budgets, but until the hospitality industry is back in full swing, many will be looking for ways to short-cut spending…
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Managing Hotels Through High Inflation
A game of maximising revenues and controlling costs, hears HVS seminar.
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Hotel Leaders: Don't Let Conflict Derail the Creative Process
Conflict has such a negative connotation that I prefer to call it the “creative process.” Constructive debate and discussion are at the root of all truly impactful change…
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Hotel brings the best of N.Y.’s dining scene to the guestroom
Move over farm to fork; the next thing in hotel dining is “restaurant to room.” At least it is at the Four Seasons Hotel New York Downtown, which coined the term as part of a program it launched this summer, the Restaurant-in-Room Chef Series, which…
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European cities to see hotel prices increase in 2023
Hotel prices are set to rise “across the board” in 2023 with European cities likely to see some of the steepest increases, according to a new report from American Express Global Business Travel.
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Mass resignation trails acquisition of Sheraton’s parent company after Indian brothers’ take over
Following the acquisition of a majority stake in Capital Hotel by 22 Hospitality Limited, the entire board of the former have resigned, ushering in a new era in the hospitality business…
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