Managing Guest Relations and Upholding Corporate Digital Responsibility In The Hospitality Industry
Technology is evolving at a record pace, and these emerging digital technologies are now reshaping traditional business practices…
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Most interesting
US investors make first UK acquisition with purchase of The Old Bell Hotel
Knight Frank has completed on the sale of The Old Bell Hotel, a 13th century hotel in Wiltshire to American investors Whim Hospitality, selling off a guide price of £3.75m.
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New Research: 5 Things Hoteliers Need to Know About OTA Travelers
Travel providers continue to feel the effects of the Covid-19 pandemic, but many would agree that as widespread vaccine inoculations roll out, rapid testing sophisticates, and health passports are developed, there is a light at the end of the…
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Accor’s Mark Willis on the rise of lifestyle brands: “I’m fully in”
Someone walks past our photo shoot and does a double take at the man sitting in the chair having his photo taken (the picture is the one you can see on the opposite page)…
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A Consultant’s Perspective on the Pandemic in 2021
The pandemic continues to plague our operations and practically all aspects of our daily lives…
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Sonesta launches global hotel franchising organization, adds Quinn
Sonesta International Hotels Corporation has launched its renewed global hotel franchising organization…
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Choice debuts new prototype for 40-year-old Comfort brand
A full year after it was planned and just in time for the upper-midscale brand’s 40th anniversary, Choice Hotels International has introduced a new prototype for its flagship Comfort brand.
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How Contactless Platforms Offer a More Personalized Experience
Josh Phillips swore he would never employ a contactless platform or app because he wasn’t sure how it would be received. “My original hesitation was always ‘how would guests react to ordering on their phone?’”…
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