Rearranging the Communications Hierarchy in the Post-Pandemic
Now that Covid is waning, it is time for us to re-examine how to use communications media to our full advantage…
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Is Technology the Secret to Successful Hotel Franchise Partnerships?
Franchise owners thrive from the latest advancements in hotel tech to drive automation, productivity, guest service, and revenue
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How To Optimize Data Security At Hotels
Data – it’s the currency of the modern age…
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IHG Hotels & Resorts Introduces IHG One Rewards
The industry's first loyalty program reinvents itself – empowering members with more choice, value, and richer rewards than ever before.
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Omni Hotels & Resorts has appointed Kurt Alexander president of the company, replacing Peter Strebel, who will now take on the role of chairman.
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Guest Service: the Path Forward
A few months ago, we shared our experience during the pandemic, adding our voice to an industry struggling to come to terms with not only what we had gone through to date, but with finding a way forward in a new landscape…
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Ekert on how Sabre will disrupt itself to win in the market
TMCs in tech arms race – scale and capabilities to invest will win, says ex-CWT chief, now Sabre president
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FRANK CONVERSATION WITH ATLANTIS PRESIDENT, MD AUDREY OSWELL
As the first woman to serve as the president and managing director of Atlantis Paradise Island Bahamas, Audrey Oswell said despite the leadership obstacles she has faced, they never got in the way of her achievements…
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