I don’t want a hotel that’s a ‘home away from home’. I want the opposite
Staying a night in a hotel room is transactional. The hotel provides the service, and we pay for it.
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Shanghai’s budget socialites: Splitting a $420 hotel room for a $28 taste of luxury
At The Ritz-Carlton Shanghai, a river-view room that typically costs around RMB 3,000 (about USD 420) a night was shared by 15 women on the evening of August 15.
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Travelodge boss quits amid fallout over hotel chain’s security failings
Joanna Boydell steps down after widespread criticism over company’s handling of guest safety issues
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The High Court of Justice of the Canary Islands has issued a landmark ruling for the tourism sector in the archipelago. The decision fully upholds the lawsuit filed by the CC.OO and UGT unions against the companies that make up the Riu Group…
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Hotel robotics leader wins Marroit and Atour as clients—but still can’ t turn a profit
Gross margins on hardware keep getting squeezed, even as R&D and sales expenses continue to climb.
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Regent Taipei becomes first hotel to recruit foreign technical staff
Regent Taipei has become the first hotel in Taiwan approved to hire foreign technical personnel under a newly expanded government employment scheme, the Ministry of Labor said today.
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Beyond the Rooms View: Deconstructing the Great PMS Debate from the Inside
A closed-door session recently took place on the sidelines of HITEC San Antonio under the Chatham House Rule. It brought together the chief executives of the world’s leading property management systems (PMS) and global hotel group CIOs to openly…
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The Hotel Manager’s Guide to Murder Review: Icelandic Thriller
Hotels aren’t always places to relax. Guests arrive with their own baggage, both physical and emotional, and behind closed doors, many secrets play out…
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Accessible Design Talk: Designing for our future selves
For the first time at MEET UP London, Hotel Designs brought a live panel to the event, with Editor Sophie Harper shining a light on what the future might look like for us all and what we should consider when designing for an ageing population……
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Hospitality Is Losing the First Job That Teaches People How to Work
The UK is confronting two workforce problems at the same time. Nearly one million people aged 16 to 24 are not in education, employment or training, prompting plans to expand work experience and employment support. Meanwhile, hospitality businesses…
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Study finds carbon-based pricing encourages greener tourist intentions
Hotels have long encouraged guests to reuse towels, limit linen changes and conserve energy. Yet tourism remains a significant source of carbon emissions, and voluntary sustainability programs often struggle to achieve lasting behavior change…
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'At the end of the Tour all the teams will have the same number of hotel stars' says Christian Prudhomme
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Hotels face new EU sustainability requirements
European Union sustainability regulations are creating new compliance requirements for hotels, with businesses facing stricter rules on repairs, packaging waste and environmental claims.
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Premier Inn Breakfast by Whitbread PLC - hotel chain leans on buffet revenues
Premier Inn Breakfast brings a hot and cold buffet with unlimited servings to thousands of Whitbread hotels across the UK. This product is driving the price of Whitbread PLC stock.
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Invest in Wellbeing launches to help hotels unlock spa membership revenue
Invest in Wellbeing has launched to help independent and boutique hotels generate recurring membership income from underused spa and wellness facilities.
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Hotel Robots: Integrating Automation in Hospitality
Robots in hotels? It may seem like something out of a sci-fi movie, but with persistent staffing challenges and evolving guest expectations, hotel robots are becoming a real consideration. This article examines the current state of hotel robotics…
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69-Year-Old Conman Arrested for Allegedly Defrauding 300 Luxury Hotels Across India Over 36 Years
In a case that has stunned the hospitality industry, a 69-year-old man has been arrested for allegedly cheating more than 300 luxury hotels across India over a period spanning nearly four decades…
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Train Your Team To Intentionally Communicate Hospitality Vibes
Doug Kennedy emphasizes the need for hospitality teams to be trained in intentional communication, highlighting its role in conveying a welcoming atmosphere and improving overall guest satisfaction.
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