Department: Front office (Reseption)
Supervisor: -
Responsible: All Staff
Identity card
- The employees should upon entering and leaving the building swipe their identity card and make sure that it has been registered properly. If you’re in doubt, check with the security guard next to the staff entrance.
- The Human Resources Manager will monthly print out the records for all employees and give a copy to the respective Department Head and the General Manager. The General Manager will use this to check the monthly attendance records. The total number of hours must correspond with the computerised records.
- If the computerised records do not correspond to the attendance records, the General Manager will give instructions to pay the one with the lowest number of hours. The Human Resources Manager will check the records swiped and only pay the number of hours that they indicate.
- Any complaints about the hours not corresponding should be directed to your Department Manager who will in return check each complaint and communicate the result with the Human Resources Department and the employee having brought the complaint.
- These records will also be used for checking when an employee arrives and departs as well as the total number of hours spent at work. The Department Manager will take appropriate action upon receiving the computerised records without exceptions.
- These records will also be used in case of fire and emergency situations, so we may give accurate records of whom is/was present in the building to the authorities dealing with emergencies.
- If your card is lost, stolen or does not work, you are responsible for notifying your Department Manager and to ask the Human Resources Department to replace your card according to instructions in the Employee Manual.
Security
- Any entry/exit of property (equipment) to/from the hotel premises must be documented through permission acts. Any attempt to remove items from the hotel without an official permission act will be considered theft and will result in immediate disciplinary action/termination in accordance with the law.
- Always show your bag to the security when entering/leaving the hotel.
Important things to pay attention to:
If you loose your identity card inform you manager immediately.



